These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Intouch Prepaid (Pty) Ltd, a company registered in the Republic of South Africa, trading as IntentGuard ("we", "us", or "our"), governing your access to and use of the IntentGuard platform at intentguard.dev and app.intentguard.dev (the "Service").
By creating an account, starting a trial, or using any part of the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.
If you are accepting these Terms on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.
IntentGuard is an AI-powered code security and compliance platform that analyses software repositories using a multi-model consensus protocol to detect security vulnerabilities, intent misalignment, architectural risk, compliance gaps (SOC 2, ISO 27001, OWASP, GDPR), AI governance issues, and total cost of ownership signals.
The Service produces structured findings and reports ("Intent Audit Reports") for use by software teams, founders, CTOs, and investors. These reports are advisory in nature.
To use the Service, you must create an account using a valid email address or GitHub OAuth. You agree to provide accurate and complete registration information and to keep it up to date.
You are responsible for maintaining the confidentiality of your account credentials. You must not share your account with others. You are liable for all activity that occurs under your account.
You must be at least 18 years of age or the age of legal majority in your jurisdiction to create an account. By registering, you represent that you meet this requirement.
You must only submit repositories for auditing that you own or have obtained explicit written authorisation to audit. See Section 9 (Acceptable Use) for full restrictions.
New accounts are eligible for a free trial consisting of 3 Intent Audits over a 14-day period, with no credit card required.
The Service is offered on the following subscription tiers:
Single Intent Audit reports are also available as one-time purchases. Current pricing is displayed at intentguard.dev/pricing.
All displayed prices are exclusive of taxes. Paddle will calculate and apply applicable VAT, GST, or sales tax based on your billing address at checkout. The final tax-inclusive amount is displayed before you confirm payment.
If a payment fails, Paddle will attempt to retry the charge. If payment cannot be collected, your account may be downgraded to a limited state. You will receive email notification before any service interruption.
Refunds are not available for:
Refunds are processed via Paddle and will appear on your original payment method within 5–10 business days depending on your bank or card issuer.
You retain full ownership of all code and intellectual property that you submit to the Service for auditing. IntentGuard claims no intellectual property rights over any code you submit for auditing.
More specifically:
Intent Audit Reports generated from your code are owned by you. You may share, distribute, and use them for any lawful purpose, including investor due diligence and enterprise sales processes.
The IntentGuard platform, including its source code, algorithms, multi-model consensus protocol, scoring methodology, report templates, UI, and all associated documentation, is the exclusive intellectual property of Intouch Prepaid (Pty) Ltd trading as IntentGuard, and is protected by applicable intellectual property laws.
Nothing in these Terms grants you any right to copy, reverse-engineer, decompile, disassemble, or create derivative works from any part of the Service.
The IntentGuard name, logo, and brand identity are trademarks of Intouch Prepaid (Pty) Ltd. You may not use them without our prior written consent.
You may only use the Service to submit repositories for auditing that you own or for which you have obtained explicit written authorisation from the repository owner.
The following uses are strictly prohibited:
Violation of this section may result in immediate account suspension or termination without refund. We reserve the right to report suspected illegal activity to the appropriate authorities.
Our full Acceptable Use Policy is published at intentguard.dev/acceptable-use.
We aim to maintain high availability of the Service but do not guarantee uninterrupted access. Planned maintenance windows will be communicated via email or the status page where reasonably practicable.
We reserve the right to modify, suspend, or discontinue any part of the Service with reasonable notice. In the event of discontinuation of the Service, we will provide at least 30 days' notice and a pro-rata refund for any unused prepaid subscription period.
To the fullest extent permitted by applicable law:
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited by law.
You may close your account at any time by contacting [email protected] or through the account settings in the app. Upon closure, your data will be handled in accordance with our Privacy Policy.
We may suspend or terminate your account immediately, without prior notice or refund, if:
For less severe breaches, we will typically provide notice and an opportunity to cure before terminating your account.
Upon termination, your right to access the Service ceases immediately. We will retain your data for a period of 30 days, during which you may request an export, after which it will be deleted in accordance with our data retention policy.
These Terms are governed by and construed in accordance with the laws of the Republic of South Africa, including the Companies Act 71 of 2008, the Electronic Communications and Transactions Act 25 of 2002, and the Consumer Protection Act 68 of 2008, without regard to conflict of law principles. Nothing in this clause affects any mandatory consumer protection rights you may have under the laws of your country of residence, which continue to apply to the extent required by applicable law.
Before initiating any formal proceedings, the parties agree to first attempt informal resolution. Send a written description of the dispute to [email protected]. We will attempt to resolve the dispute within 30 days. If unresolved after 30 days, either party may proceed to formal dispute resolution under Section 13.3.
Any dispute arising out of or relating to these Terms that cannot be resolved informally shall be submitted to the exclusive jurisdiction of the courts of the Republic of South Africa, with the Gauteng Division, Pretoria, as the agreed seat of jurisdiction. Nothing in this clause prevents either party from seeking urgent injunctive or equitable relief from a competent court to protect intellectual property rights.
EU consumers may submit a complaint to the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr. You also retain the right to lodge a complaint with your local Data Protection Authority regarding the handling of your personal data. UK consumers retain the right to bring proceedings in the courts of England and Wales in accordance with applicable UK consumer protection law.
13.5.1 Binding Individual Arbitration. If you are a resident of the United States, you and IntentGuard agree that any dispute, claim, or controversy arising out of or relating to these Terms, the platform, or your use of the Service ("Dispute") will be resolved exclusively by binding individual arbitration, rather than in court, except as set out in Section 13.5.4 below. This arbitration agreement is governed by the Federal Arbitration Act (9 U.S.C. §§ 1 et seq.) and, where applicable, the consumer arbitration rules of the American Arbitration Association ("AAA"), available at adr.org. For claims under $10,000 USD, the arbitration may be conducted entirely by written submission without a hearing, at either party's election. The arbitrator's award will be in writing and binding on both parties.
13.5.2 Class Action Waiver. YOU AND INTENTGUARD EACH WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, REPRESENTATIVE ACTION, OR ANY OTHER CONSOLIDATED OR COLLECTIVE PROCEEDING. All Disputes must be brought solely in your individual capacity. If this class action waiver is found to be unenforceable for any reason, the entire Section 13.5 arbitration agreement is void and the Dispute will be resolved under Section 13.3 (South African jurisdiction).
13.5.3 Informal Resolution First. Before filing for arbitration, you must first attempt to resolve the Dispute informally by sending a written notice to [email protected] describing the Dispute and the relief you are seeking. IntentGuard will attempt to resolve the Dispute within 60 days. If unresolved after 60 days, either party may initiate arbitration. This informal resolution requirement is a condition precedent to arbitration.
13.5.4 Exceptions — Claims That May Go to Court. Either party may bring the following claims in court: (a) claims for injunctive or other equitable relief to protect intellectual property rights; (b) claims within the jurisdiction of a small claims court in your county of residence, provided the claim remains in small claims court and does not seek class or representative relief; and (c) claims that applicable law expressly requires to be resolved in court.
13.5.5 Arbitration Costs. For claims under $10,000 USD initiated by you, IntentGuard will pay all AAA filing and administrative fees, provided the arbitrator does not find your claim to be frivolous or filed in bad faith. Each party otherwise bears its own legal fees, except as may be awarded by the arbitrator where applicable law provides for fee-shifting in consumer disputes.
13.5.6 Opt-Out Right. You have the right to opt out of the arbitration agreement in Section 13.5 by sending written notice to [email protected] within 30 days of first agreeing to these Terms. Your notice must include your full name, the email address associated with your IntentGuard account, and a clear statement that you are opting out of the arbitration agreement. Opting out does not affect any other provision of these Terms. We will not penalise you in any way for opting out.
13.5.7 Severability. If any provision of Section 13.5 is found to be unenforceable, that provision will be severed and the remaining provisions will continue in full force, subject to Section 13.5.2 (Class Action Waiver).
We may update these Terms from time to time to reflect changes in the Service, applicable law, or our practices. When we make material changes, we will:
Your continued use of the Service after the effective date of any changes constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you may close your account before the effective date.
For questions about these Terms, billing queries, or to exercise your rights under these Terms:
Operated by Intouch Prepaid (Pty) Ltd · Registered in South Africa